Remote Administrative Assistant

Impero Realty is seeking a reliable, organized, and professional Remote Administrative Assistant to support our day-to-day operations.

The successful candidate will assist with prospective tenant communication, scheduling, follow-up, record keeping, rental listing administration, and general administrative tasks.

This is a remote position and does not require access to the company’s website or WordPress administration.

Responsibilities

• Respond to prospective tenant inquiries through approved communication channels.

• Provide accurate information about available rental properties and application procedures.

• Follow up with prospective tenants and maintain organized lead records.

• Schedule and coordinate property viewings.

• Assist with rental listing administration on approved third-party platforms.

• Monitor business emails and messages.

• Maintain spreadsheets and digital records.

• Organize administrative and property-related documents.

• Track inquiries, appointments, and follow-up activities.

• Prepare routine daily or weekly activity reports.

• Communicate professionally with prospective tenants, applicants, tenants, vendors, and other contacts.

• Escalate questions or issues requiring management attention.

• Maintain confidentiality when handling company and applicant information.

• Complete other administrative assignments as directed by management.

Qualifications

• Strong written and verbal communication skills.

• Excellent organization and attention to detail.

• Professional customer-service skills.

• Ability to work independently and manage priorities.

• Comfortable using email, spreadsheets, Google Workspace, and online communication tools.

• Reliable computer and internet connection.

• Previous administrative or customer-service experience preferred.

• Real estate or property management experience is a plus but not required.