Dental Coordinator

We are looking for motivated and detail-oriented individuals to join our organization as Dental Coordinators. No prior knowledge of the dental industry is necessary as Dental Training will be provided.

Responsibilities:

1. ● Manage patient communication across phone, email, SMS, and social media

   ● Schedule and optimize provider calendars to reduce gaps and cancellations

   ● Verify insurance eligibility, benefits, and treatment coverage

   ● Process claims and followed up on outstanding balances and denials

   ● Maintain accurate patient records in Dentrix and DSN

   ● Convert social media inquiries into booked consultations and new patients

   ● Support treatment understanding and patient decision-making

   ● Coordinate workflow between providers and administrative teams

   ● EnsuredHIPAA-compliant communication and documentation

Requirements:

1. Qualifications: A tertiary qualification in any discipline.

2. At least one year of working experience.

3. Advantageous experience: Customer service or Administration related experience.

4. Must be a Zimbabwean Citizen residing in Zimbabwe