Customer Onboarding Specialist

We are hiring a Customer Onboarding Specialist to guide new customers through setup and first value. You will run kickoff calls, configure accounts, answer product questions, and hand off healthy accounts to support. Requirements: 2+ years in customer-facing SaaS roles, excellent written and spoken communication, experience with helpdesk or CRM tooling, and a track record of hitting activation targets. QA promotion-train smoke position 2026-08-25.